Last updated: April 13, 2026
These terms define the basic conditions for using UBL digital services and purchasing products or services through the platform.
These Terms of Service govern your access to the UBL website, event-related pages, customer account features, commerce checkout, hospitality booking flows, and any related digital services made available by UBL.
By using the site, creating an account, requesting a magic link, or placing an order, you agree to follow these terms.
Customer access may be provided through passwordless email sign-in or other authentication methods introduced by UBL in the future.
You are responsible for using a valid email address and for keeping access to your mailbox secure.
UBL may offer tickets, hospitality, services, merchandise, or other products through a unified checkout. Prices, availability, taxes, and payment conditions are shown during the purchase flow.
An order is not considered complete until payment is successfully authorized and confirmed by UBL or its payment provider.
Accommodation, hospitality services, and event-related services are subject to availability, event dates, venue constraints, and any specific conditions shown at checkout.
UBL may update, suspend, or remove services when required by operational, venue, supplier, legal, or safety reasons.
Cancellation, change, and refund conditions may differ depending on the type of product or service purchased. The applicable conditions will be communicated during checkout or in the order confirmation.
Where a supplier, hotel, venue, or ticketing policy applies, that policy may limit or govern available refunds.
All branding, content, graphics, media, and digital assets made available on the site remain the property of UBL or their respective owners unless explicitly stated otherwise.
You may not reproduce, distribute, modify, or commercially use site materials without prior written permission.
UBL aims to keep the site accurate and available, but does not guarantee uninterrupted access or the absence of technical errors at all times.
To the maximum extent permitted by law, UBL is not liable for indirect, incidental, or consequential damages arising from the use of the site or the inability to use it.
For legal, support, or account-related requests, please contact UBL through the official contact channels published on the website.