Last updated: April 13, 2026
This policy provides a practical overview of how personal data is handled across UBL accounts, commerce flows, and event-related services.
This Privacy Policy explains how UBL collects, uses, stores, and shares personal data when you browse the site, create an account, request access links, or purchase products and services.
UBL may collect identification and contact data such as name, email address, phone number, billing information, order details, hospitality guest details, and technical usage data.
When you place an order, we may also process service-specific information required to deliver hospitality, tickets, services, or other purchased items.
We use data to operate the platform, authenticate customer access, process orders, manage hospitality and event-related services, communicate with users, prevent abuse, and improve the overall service.
Payments are processed through third-party payment providers. UBL does not store full card data on its own servers. Payment providers may process personal data according to their own privacy terms.
UBL may share data with service providers, payment processors, accommodation partners, event operators, or technical vendors only where required to deliver the requested service or comply with legal obligations.
We retain data for as long as necessary to operate accounts, fulfill orders, comply with legal or accounting duties, resolve disputes, and maintain security logs.
Depending on applicable law, you may have the right to request access, correction, deletion, restriction, portability, or objection regarding your personal data.
For privacy-related requests, please contact UBL using the official contact details published on the website.